Avohug Warranty Information
At Avohug, we are committed to providing you with high-quality products that enhance your comfort and well-being. To ensure your complete satisfaction, all Avohug products come with a 1-year warranty from the date of purchase.
Warranty Coverage
Our 1-year warranty covers the following:
- Defective Materials: If your Avohug product is found to have materials that do not meet our quality standards, we will either repair or replace the item at no cost to you.
- Faulty Workmanship: If any defects in workmanship are identified, we will take the necessary steps to resolve the issue, including repair or replacement.
Warranty Exclusions
The warranty does not cover:
- Normal Wear & Tear: Natural aging and regular use of the product are not covered under this warranty.
- Intentional Damage: Any damage caused by misuse, abuse, or intentional harm to the product is not covered.
- Unauthorized Modifications: Any alterations or repairs made by unauthorized personnel will void the warranty.
How to Make a Warranty Claim
If you believe your Avohug product has a defect covered under this warranty, please contact our customer service team at Avohugonline@outlook.com. Be sure to include the following information:
- Your order number or proof of purchase.
- A detailed description of the issue.
- Photos or videos demonstrating the problem (if applicable).
Our team will guide you through the process and ensure a hassle-free resolution, including free repair or replacement if the issue is covered under the warranty.
Our Commitment to You
At Avohug, your satisfaction is our top priority. We strive to provide exceptional products and customer service. If you have any questions or concerns, please don’t hesitate to reach out to us at Avohugonline@outlook.com.
Thank you for choosing Avohug – where comfort meets care!